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Privacy Policy

We bluelilys.com, retail service provided by Bluelilys Internet Pvt.Ltd over internet are registered at address 136 Vengalil Building, South Marady P O,. Muvattupuzha-686673. Ernakulam, Kerala. We understand clearly that the personal details you provide to us during a transation is very vital and we value this highly. We care about security and make every effort to ensure our transaction process is safe and that your personal information is secure.

We can assure you that every order you make on our website is safe and this is achived using Secure Socket Layer (SSL) server. All information you enter/provide during a transation is encrypted before being transmitted and this can be verified by checking either a locked padlock icon in the address bar or an image of a key at the bottom of your screen. Your url will have https mentioned in the start indicating its a secure page. This will be present as soon as you enter to your personal section of the website.

Following sections detail the information we collect and what we do inorder to ensure your data is protected. If you find you are not satisfied with the way we are operating then we strongly suggest that you don't use the site and also please write to us customercare@bluelilys.com so that we are aware why you don't want to use the service. We would also like to let you know that all disputes will be handled in cochin court.

Personal Details/Demographic Data/ Bank Account details

When you shop on this Website, we will ask you to enter your Personal Information such as your title, your full name, e-mail address, gender, billing address, delivery address, telephone number, product selections, credit card or other payment information and a password. In some cases we may also collect the URL you came from, IP address, domain types like .co.in and .com), your browser type, the country and telephone area code where your computer is located, the pages of our website that were viewed during your visit, the advertisements you clicked on, and any search terms that you entered on our website ("User Information"). We may collect this information even if you do not register with us. Please be aware that this site may capture information about your visit that will help us improve the quality of our service this will help us to recommend the most appropriate products you would like to buy from us. We confirm that any Personal Information which you provide to us may not be shared with third party.

We will use your details for processing your orders, to analyze your purchase style or survey purposes to improve this website and the services offered to you to administer this website; if you agree, to recommend you of products or special offers that may be of interest to you; provide your details to third parties to collect payment from you, enable you to subsequently use parts of the Site, detect any fraud or Site abuses, send you information relevant to the Site or our products, and in case we have any queries; we may also use your data to identify which location you are from and how you are using the site.

We may also pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier). You must only submit to us or our agent or the Site information which is accurate and not misleading and you must keep it up to date and inform us of changes. Your order details may be stored with us and you may access this information by logging into your account on the Site. Here you can view the details of your orders that have been completed, those which are open and those which are shortly to be dispatched and administer your address details, bank details and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault. We shall not share any of your personal information with third parties without your explicit consent. We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent and we only use your information as described in the Privacy Policy. Under no circumstances do we rent, trade or share your personal information that we have collected with any other company for their marketing purposes without your consent. We reserve the right to communicate your personal information to any third party that makes a legally-compliant request for its disclosure.

You will have the ability to access and edit your Personally Information. You may change any of your Personally Information by accessing through your login and password. We would request you to promptly update your Personally Information if it changes.We store all these information on cloud servers of our infrastructure service provider and its their responsibility to make sure the site is up and running and safety of the user data.

Credit Check and Fraud Prevention

When we integrate payment gateway, we will use standard and authorized payment services and our Credit Check and Fraud Prevention policies will be dependent to these companies.

Cookies

Cookies are small pieces of information that are stored by your browser on your computer's hard drive. The use of cookies is very common on the Internet and our Website´s use of cookies is similar to that of most online companies. Cookies are used to personalize your experience with the Website. We use cookies to save you time while using the Website, helps us identify who you are, and track your previous visits, which pages you visited and what links you clicked on, products you viewed etc. Use of this information helps us to create a more user-friendly experience for all visitors. In addition, we may use Third Party Advertising Companies to display advertisements on our Website. Most browsers automatically accept cookies, but you may be able to modify your browser settings to decline cookies. Please note that if you decline or delete these cookies, some parts of the Website may not work properly. Additionally, you may encounter "cookies" or other similar devices on certain pages of the website that are placed by third parties. We do not control the use of cookies by third parties.

Choice/Opt-Out

We provide all users with the opportunity to opt-out of receiving promotional, marketing- related communications from us or from our partners on behalf of us after registering with us. If you want to remove your contact information from bluelilys.com subscription then please write to us at cc@bluelilys.com

Privacy Statement Update

We will review and update our privacy statements periodically and please make sure you are updated on this.

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